The Hotline is for existing clients, only. If you are not yet a client, to become one, you set up the Initial Consultation, shopping cart Item #101 [$165 for 1/2 hour]. You will receive the PDF of your answers after filling out the form, and we will proceed with the consultation after receiving your payment. On your first consultation, you become a client.
The Hotline is a special service for CalTenantLaw using a company called VoiceStamps Technologies. Billing for the Hotline is completely separate from the regular consultation. The usual debit and credit cards are accepted. When you put in your card information, a $60 charge is accepted as a deposit towards your call, covering up to 10 minutes.
If the call goes over that, another $60 charge is accepted for each new 10 minute session without interrupting the call. When you complete the Hotline call, only the minutes actually used will be charged, and your refund of the balance will be put back on your card in a few days.
It you are having technical problems with the Hotline, the VoiceStamps technical support line is 469.272.4688. If it is other than a technical support question about using the VoiceStamps system, you can call the CalTenantLaw business line 951.659.1234, and leave a message for a return call within a few days.
Due to the current extraordinary number of paid consultations, which cannot be interrupted for a hotline call, and other hotline calls, if you want to talk to Ken during normal business hours, you need to reserve a time for your call. Call or email Julie at 951.527.5685 or julie[at]caltenantlaw.com.